Here is a list of our frequently answered questions (FAQs). If you review the list and your question is not here, please visit our contact page to get in touch with us!
What time do we board?
Boarding begins at 7:30am. The train departs at 8:00am sharp. Therefore, we advise all guests to arrive prior to 7:30am so everyone has time to board and be comfortably seated prior to the sharp departure of 8:00am. Give yourself enough time in the morning to arrive at the station, park, check your ticket(s) in, and board the train well before 8:00am.
What time does the train arrive back in Nashville?
For trips to the DelMonaco Winery, arrival back to Nashville is approximately 6pm. For other events, please visit those event pages for specific details on times. Please be advised, because the train must adhere to train track slow orders, the train arrival to destinations is an approximate time.
Where do I park once I arrive at the TCRM?
There will be parking attendants from the museum that will be ready to assist you with parking your car.
Where do I buy tickets?
You may visit our ticket page OR event schedule page on our website to see our schedule for upcoming events. Ticket info is listed there and you may click on an event date to purchase your ticket for a specific event.
Is food available on the train?
There is a diner car on the train and passengers may purchase items such as breakfast biscuits, cheese & crackers, chips, water, and sodas.
Is lunch served?
For trips to the DelMonaco Winery, the winery selects their own food vendor(s) and guests may purchase lunch at the winery during our stop. For questions regarding the food vendor, please contact the DelMonaco Winery. For lunch options for other events, please visit those specific event pages.
I have questions regarding the food served at the DelMonaco Winery. Who should I contact?
The DelMonaco Winery selects and arranges the food vendor(s) at the winery during our stop. Wine on the Rails is not involved in the selection of the food vendor(s). For questions regarding the type of food or feedback if you attended a Wine on the Rails event, please contact the DelMonaco Winery on their contact page HERE or call them at 931-858-1177.
Can we bring wine on the train?
Wine may not be brought on the train when we board in Nashville but for trips to the DelMonaco Winery, passengers may purchase a bottle of wine (or a case) and bring with them back on the train ride to Nashville. Passengers may also drink their wine from the winery on the train.
Do you offer group rates?
Yes, for groups of 16 or more please visit our contact page or email us at email@example.com to get in touch with us about this.
What is included with the tickets?
Wine on the Rails teams up with the Tennessee Central Railway Museum to bring you a unique and one-of-a-kind experience to wine tasting. Tickets to each event include wine tasting on the train, live music on the train and at the destination, dancing, a commemorative wine glass, and loads of fun! We also provide extra goodies to dome seat and first class passengers. We encourage (but not required) attendees to dress in vintage attire as well. Please note, tickets may have an expanded description for dome seats, first class, classic/regal cars, or hotsy-totsy/party cars on the ticket purchasing site. To read these descriptions, go to the ticket purchasing site of the event to find out what’s included.
Are we allowed to walk the train and visit other train cars during the trip?
Yes! In fact, we encourage passengers to mix and mingle with other passengers on the train. This is a great way to make new friends and enjoy the restored 1950s passenger train.
Are there restrooms on the train?
Yes. Restrooms are available on the train and passengers have access to them during the trip.
Please be advised, the Tennessee Central Railway Museum (TCRM) Staff operate and govern the rules regarding the train itself. Per the TCRM policy, the restrooms are not opened until the train departs the station. Therefore, during boarding, the restrooms on the train are not open. The TCRM has a port-a-potty available outside the museum entrance. Guests may utilize this prior to boarding. Once the train departs the station, guests are able to access the restrooms on the train.
Is the train air-conditioned or heated?
Yes. Train cars are air-conditioned and heated.
Is there WiFi on the train?
There is no WiFi on the train.
How are the seats arranged in the train cars?
Each train car has a similar layout and variations. Generally, the seating layout for each train car is grouped in two seats facing the back of another set of two seats OR two seats face another set of two seats that are front-facing each other. Seats are assigned by order of purchase. Please be advise, you may be seating being faced with another two-seater party. Below are some photos showing the seating.
I’m planning accordingly for the weather the day of the event. Is there a place I can keep my coat, umbrella, or vintage accessories?
There is overhead storage in the train cars for items such as coats, umbrellas, hats, or personal bags. There are also a few coat hooks in the train cars next to the seats.
Are other alcoholic beverages served on the train?
Other alcoholic beverages such as beer and liquor are not served on the train. Outside alcohol is prohibited from being brought on the train as well. The DelMonaco Winery provides the wine tasting with wines from the DelMonaco Winery. Staff from the DelMonaco Winery serve guests and provide information regarding each wine during the tasting.
What happens if I miss the train?
Tickets are non-refundable so we stress that you arrive at the scheduled boarding time for each trip. Boarding begins at 7:30am and the train departs at 8:00am sharp.
Is it a requirement to dress in vintage/retro clothing?
Not at all but it’s so much fun 🙂 Check out the photos on our homepage to see what past passengers have worn on our trips!
What decade is it for dressing vintage/retro?
The train is a restored 1950s passenger train. Passengers are welcome to dress in clothing from the 1950s decade or modern-day business casual works as well.
Where can I find vintage/retro clothing?
There are lots of vintage or consignment shops in the surrounding Nashville area. Here are some local shops we recommend you check out:
This is not an all-inclusive list. Check out your local thrift store or Goodwill for some great finds too or Google “vintage or retro clothing.” Vintage accessories like hats and jewelry are an easy way to add to the retro theme. Borrowing a cool vintage outfit or accessory from a family member or friend is always an option too!
Are tickets refundable?
Tickets are not refundable.
Are tickets transferable to another Wine on the Rails event?
Tickets are not transferable to other events but tickets are transferable to other people.
What type of music is on the train and at the winery?
Consistent with the mid-century theme, music is relevant to the mid-twentieth century. Categories include: swing music, early country-western, viper jazz, or 1950s rock and roll.
My friend(s) and I are planning to attend the event together. How do I purchase tickets so that our seats are sitting together?
Seat numbers are reserved in order of purchase. If you need to sit with your friend or friends, one person needs to purchase the tickets together. The individual person will need to go online to the ticket site to purchase tickets. Once on the ticket site, select the total number of tickets needed for your party and complete the purchase. Make sure to enter your email information so the tickets may be emailed to you The total number of tickets you selected will be emailed to the individual that purchased the group tickets. Remember, tickets are non-refundable. If a person in your party is unable to attend, their ticket is not refundable.
(Example 1: A group of 5 plan to attend a Wine on the Rails event and want to sit together. One person will collect the money from friends either before or after purchasing the tickets. The individual person will then go to the ticket site to purchase the tickets. Select 4 in the drop down menu. Finish the purchase. Immediately go to a new order, select 1 for your fifth person in your party and finish the purchase. All 5 tickets will be emailed to the individual that purchased the tickets.)
(Example 2: Two friends plan to attend a Wine on the Rails event and want to sit together. One person between the two friends will collect the money from the other friend either before or after purchasing the tickets. The individual person will then go to the ticket site to purchase the tickets. Select 2 in the drop down menu. Finish the purchase. Both tickets will be emailed to the individual that purchased the tickets.)
I tried to purchase more than four tickets and the ticket site will not allow me to select more than four. What do I do?
Because the passenger seats are group in twos or fours, the ticket site only allows an up to four ticket purchase. But this doesn’t mean you cannot sit near your group if you have more than four.
If you need to purchase more than four tickets, purchase four then immediately purchase the next amount you need for your group. *Also, see example 1 from the question above for the step-by-steps on how to complete this.
I took a train ride to the winery but it did not include the additional fun items I see on this website.
That’s because you did not take a trip with Wine on the Rails! Wine on the Rails is a third party promotional company that charters the train the Tennessee Central Railway Museum operates to bring a unique experience to wine tasting and train travel. We bring our own spin to these train rides. Our events extend past the wine tastings. We provide the entertainment for all guests and additional goodies for dome seat and first class passengers. Wine on the Rails exclusively provides train attendants for first class and dome seats as well. The entertainment, goodies, train attendants, and additional items are not provided by the Tennessee Central Railway Museum and therefore not included with the events listed on their website. Want to experience a Wine on the Rails event? Click on our Event Schedule page to see when we’ll be chartering the train!
I’m attending a Wine on the Rails’ event but I’m from out of town/state. Do you have any recommendations for lodging?
I purchased my tickets far in advance and an unexpected matter came up and I am no longer able to attend. What can I do?
As a reminder, tickets to Wine on the Rails events are non-refundable. You may transfer your ticket to another person but you may not transfer your ticket to another event (e.g. you purchase a ticket for a July event and are unable to attend. You cannot transfer your ticket to another event date to attend another date). You may go to Facebook and post in an event page offering your tickets. This matter is between you and the interested party; Wine on the Rails is not involved.
Who do I contact if I have questions?
Don’t see your question in this FAQ list? Email us through our contact page.
As with any alcohol-related event, guests are advised to drink responsibly. Non-alcoholic beverages such as water, coffee, and juice are available for purchase in the diner car. If you or a friend need something to drink other than wine, please visit the diner car. Please utilize a designated driver or arrange for an Uber or Lyft ride, if needed, for a safe ride home. Cheers!